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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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H Burns

August 19, 2026

5  out of  5
rating by H Burns
"5+ Stars to Winnie. She is friendly & efficient and provided me with quick service to insure our pickup truck."
We responded:
"Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded. Thanks again!
"
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JONG SUK BAEK

August 18, 2026

5  out of  5
rating by JONG SUK BAEK
"My State Farm visit was So worth it! Sally was so professional and kind to Saved a lot of money for me. Totally recommend !"
We responded:
"Thank you for the 5-star review of Michael Fay’s team - we really appreciate your kind words! "
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Shaokui Huang

August 18, 2026

5  out of  5
rating by Shaokui Huang
"I had satisfy experience with the State Farm agent today. Thanks for Sally’s help especially . She can explained the problems that I didn’t understand kindly and clearly."
We responded:
"We are so grateful for your kind words and 5-star rating!"
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flyingsushiball

August 17, 2026

5  out of  5
rating by flyingsushiball
"I worked with Sally Chen on obtaining insurance and she was prompt and professional"
We responded:
"flyingsushiball, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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wonsun ha

August 16, 2026

5  out of  5
rating by wonsun ha
"I had such a great experience working with Sally! She was incredibly helpful throughout the entire process, taking the time to explain everything clearly and answer all of my questions. She also worked hard to find us great rates, and I especially appreciated how much she was able to save us on our homeowners insurance. She made the whole process easy and stress-free. I’m very grateful for all of her help and would highly recommend Sally to anyone looking for insurance!"
We responded:
"Wonsun, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. - Michael Fay State Farm "
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Claudia&Mike Wedding

August 14, 2026

5  out of  5
rating by Claudia&Mike Wedding
"I had a wonderful experience working with Winnie my insurance agent! She took the time to understand my needs, compare different options, and help me find great coverage for both my car and home at a competitive price. I never felt pressured, and everything was explained clearly and professionally. Her responsiveness, knowledge, and willingness to go the extra mile made the entire process easy and stress-free. I highly recommend her to anyone looking for a trustworthy insurance agent who genuinely cares about finding the right coverage for their clients!"
We responded:
"Thank you for the 5-star review, Claudia&Mike! We’re proud to serve the Flushing community and truly appreciate your support. "
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Chris Guallpa

August 14, 2026

5  out of  5
rating by Chris Guallpa
"Ariel helped me get the best rate and was amazing in following up every step of the way. Great agent and wonderful experience!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Flushing. "
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Kelvin Miller

August 6, 2026

5  out of  5
rating by Kelvin Miller
"I cant thank Ariel at State Farm enough! He did a terrific job handling the entire transfer and cancellation of my previous policy from start to finish. Everything was completed over the phone and online, making the whole process incredibly convenient and stress-free.

Ariel made switching insurance effortless and helped me save money without any hassle. He was professional, knowledgeable, responsive, and made sure I understood every step along the way.

If you’re looking for an insurance agent who truly goes above and beyond, Ariel is the person to call. Hands down one of the best insurance agents I’ve ever worked with. Thank you again for making the process so easy!"
We responded:
"Kelvin, Thank you for taking time to leave us such a rave your review! If you ever have any questions or need assistance, we’re always here and happy to help. - Michael Fay State Farm Insurance "
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abby huang

August 4, 2026

5  out of  5
rating by abby huang
"Sally is very polite, kind and patient. She provides excellent service and is always very helpful,還有可以中文服務,對客戶非常友善"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Flushing to know you had such a great experience with us. "
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arlene Casparino

August 4, 2026

5  out of  5
rating by arlene Casparino
"Just had the best experience with Sally – she is friendly, efficient and knowledgeable – the price was also very good – thank you Sally for all your help!"
We responded:
"arlene, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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guangjun chen

August 3, 2026

5  out of  5
rating by guangjun chen
"Chen Sally"
We responded:
"Thank you so much for the 5-star rating, guangjun! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Michael Fay "
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joa

August 2, 2026

5  out of  5
rating by joa
"Sally was very helpful and very cooperative and knew what she was doing and patient with me and I appreciated her. She is a valued employee"
We responded:
"Thanks so much for the amazing review, joa! We really appreciate your support here in Flushing. Just reach out anytime if you need us - we’re here for you. "
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Yuyu Zhang

July 24, 2026

5  out of  5
rating by Yuyu Zhang
"Working with Sally was an absolute breeze from start to finish! She is professional, highly efficient, and incredibly patient. No matter how many questions I came up with, she always took the time to answer each one thoroughly and clearly. Her expertise and attentive approach made the entire process completely stress-free. I can’t recommend her enough to anyone looking for top-notch service!"
We responded:
"Yuyu, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Flushing. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Michael Fay and Team "
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Su Liu

July 17, 2026

5  out of  5
rating by Su Liu
"Sally was excellent and helpful!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Flushing to know you had such a great experience with us. "
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jean carlo Cobena

July 17, 2026

5  out of  5
rating by jean carlo Cobena
"Winnie was helpful guided me through the process with a better rate. Down to earth and easily understandable, patient. Jin as well for setting it up"
We responded:
"Hi jean, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Michael Fay, Your State Farm Agent "
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Nabijon Kodirov

July 15, 2026

5  out of  5
rating by Nabijon Kodirov
"Michael Fay helped me set up my insurance policies"
We responded:
"Hi Nabijon! Thank you very much for such a nice feedback.
Best regards,
Michael Fay"
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XW

July 9, 2026

5  out of  5
rating by XW
"I had an absolutely wonderful experience working with Winnie! As someone who recently bought a new car and had a lot of questions about optimizing my insurance policy, I couldn't have asked for a better agent.
Winnie was incredibly patient and spent an hour on the phone with me, thoroughly explaining all my options and helping me secure the best multi-line discounts. She didn't just try to sell me a product; she genuinely cared about finding the right fit for my situation. Beyond her professionalism, she is so warm and personable.
If you are looking for an agent who is knowledgeable, transparent, and truly cares about her clients, I highly recommend asking for Winnie."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Alex Kolker

July 7, 2026

5  out of  5
rating by Alex Kolker
"Finding car insurance is usually a hassle, but Michael Fay made it an absolute breeze. He is super responsive, answers every question, and worked hard to get me the best possible price. If you need auto insurance, definitely reach out to Michael!"
We responded:
"We are grateful for your 5-star review, Alex! Thanks for taking a moment to share your positive rating of State Farm Agent Michael Fay’s Team here in Flushing . "
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Denene Guidetti

July 1, 2026

5  out of  5
rating by Denene Guidetti
"What a great experience. Winnie was the absolute best! She handled everything and was so much fun to chat with. The entire experience was quick, efficient, and effortless. Plus, I ended up saving so much money by switching. 10/10"
We responded:
"Denene, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Michael Fay’s Team here in our Flushing office. "
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Chad Oliver

June 29, 2026

5  out of  5
rating by Chad Oliver
"Winnie Li was amazingly helpful and made auto and rent bundling super easy. Cancellation, sign up, authorization etc etc. She even found me more savings that I didn't get online. Proud to say I have an agent now: Winnie from State Farm. 😎"
We responded:
"Thank you for your kind review of State Farm Agent Michael Fay’s Team. We appreciate it!"
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Mg D

June 25, 2026

5  out of  5
rating by Mg D
"Jin的服务在我無助的時候耐心,细心,一切都站在客户的角度考虑。优秀保险人。Winnie 。在他们两人的共同帮助下,完成了我最需要的保险。"
We responded:
"Mg, thank you for your wonderful review of State Farm Agent Michael Fay’s Team!"
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Sophia

June 23, 2026

5  out of  5
rating by Sophia
"Winnie is phenomenal! She quickly turned around a quote, told me exactly what questions to ask my condo management company, and locked in an affordable home owners insurance in less than a day. Excellent service and above average response time."
We responded:
"Thank you for your kind review of State Farm Agent Michael Fay’s Team. We appreciate it!"
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Jae Lee

June 23, 2026

5  out of  5
rating by Jae Lee
"Chelardi helped switch my auto insurance and made the process a breeze. Highly recommend her."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Michael Fay’s Team. "
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Khin Zaw

June 14, 2026

5  out of  5
rating by Khin Zaw
"I had a great experience with my State Farm Agent. He guided me step by step through both my home and auto policies,helped me understand all the coverages and made sure I was getting the best value. He made switching my home and auto insurance easy and stress free. My salute to his professionalism and kindness that made the process very comfortable."
We responded:
"Thank you for your kind review of State Farm Agent Michael Fay’s Team. We appreciate it!"
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savannah pagan

June 12, 2026

5  out of  5
rating by savannah pagan
"I had an excellent experience with my State Farm agent Chelardi. She went above and beyond to help lower my monthly payment while making sure I still had the coverage I needed. She was knowledgeable, patient, and took the time to explain all of my options clearly. Her professionalism and dedication to helping customers save money truly stood out. I highly recommend her to anyone looking for great service and someone who genuinely cares about their clients."
We responded:
"savannah, thank you for your wonderful review of State Farm Agent Michael Fay’s Team!"