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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Su Liu

July 17, 2026

5  out of  5
rating by Su Liu
"Sally was excellent and helpful!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Flushing to know you had such a great experience with us. "
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jean carlo Cobena

July 17, 2026

5  out of  5
rating by jean carlo Cobena
"Winnie was helpful guided me through the process with a better rate. Down to earth and easily understandable, patient. Jin as well for setting it up"
We responded:
"Hi jean, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Michael Fay, Your State Farm Agent "
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Nabijon Kodirov

July 15, 2026

5  out of  5
rating by Nabijon Kodirov
"Michael Fay helped me set up my insurance policies"
We responded:
"Hi Nabijon! Thank you very much for such a nice feedback.
Best regards,
Michael Fay"
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XW

July 9, 2026

5  out of  5
rating by XW
"I had an absolutely wonderful experience working with Winnie! As someone who recently bought a new car and had a lot of questions about optimizing my insurance policy, I couldn't have asked for a better agent.
Winnie was incredibly patient and spent an hour on the phone with me, thoroughly explaining all my options and helping me secure the best multi-line discounts. She didn't just try to sell me a product; she genuinely cared about finding the right fit for my situation. Beyond her professionalism, she is so warm and personable.
If you are looking for an agent who is knowledgeable, transparent, and truly cares about her clients, I highly recommend asking for Winnie."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Alex Kolker

July 7, 2026

5  out of  5
rating by Alex Kolker
"Finding car insurance is usually a hassle, but Michael Fay made it an absolute breeze. He is super responsive, answers every question, and worked hard to get me the best possible price. If you need auto insurance, definitely reach out to Michael!"
We responded:
"We are grateful for your 5-star review, Alex! Thanks for taking a moment to share your positive rating of State Farm Agent Michael Fay’s Team here in Flushing . "
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Denene Guidetti

July 1, 2026

5  out of  5
rating by Denene Guidetti
"What a great experience. Winnie was the absolute best! She handled everything and was so much fun to chat with. The entire experience was quick, efficient, and effortless. Plus, I ended up saving so much money by switching. 10/10"
We responded:
"Denene, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Michael Fay’s Team here in our Flushing office. "
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Chad Oliver

June 29, 2026

5  out of  5
rating by Chad Oliver
"Winnie Li was amazingly helpful and made auto and rent bundling super easy. Cancellation, sign up, authorization etc etc. She even found me more savings that I didn't get online. Proud to say I have an agent now: Winnie from State Farm. 😎"
We responded:
"Thank you for your kind review of State Farm Agent Michael Fay’s Team. We appreciate it!"
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Mg D

June 25, 2026

5  out of  5
rating by Mg D
"Jin的服务在我無助的時候耐心,细心,一切都站在客户的角度考虑。优秀保险人。Winnie 。在他们两人的共同帮助下,完成了我最需要的保险。"
We responded:
"Mg, thank you for your wonderful review of State Farm Agent Michael Fay’s Team!"
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Sophia

June 23, 2026

5  out of  5
rating by Sophia
"Winnie is phenomenal! She quickly turned around a quote, told me exactly what questions to ask my condo management company, and locked in an affordable home owners insurance in less than a day. Excellent service and above average response time."
We responded:
"Thank you for your kind review of State Farm Agent Michael Fay’s Team. We appreciate it!"
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Jae Lee

June 23, 2026

5  out of  5
rating by Jae Lee
"Chelardi helped switch my auto insurance and made the process a breeze. Highly recommend her."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Michael Fay’s Team. "
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Khin Zaw

June 14, 2026

5  out of  5
rating by Khin Zaw
"I had a great experience with my State Farm Agent. He guided me step by step through both my home and auto policies,helped me understand all the coverages and made sure I was getting the best value. He made switching my home and auto insurance easy and stress free. My salute to his professionalism and kindness that made the process very comfortable."
We responded:
"Thank you for your kind review of State Farm Agent Michael Fay’s Team. We appreciate it!"
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savannah pagan

June 12, 2026

5  out of  5
rating by savannah pagan
"I had an excellent experience with my State Farm agent Chelardi. She went above and beyond to help lower my monthly payment while making sure I still had the coverage I needed. She was knowledgeable, patient, and took the time to explain all of my options clearly. Her professionalism and dedication to helping customers save money truly stood out. I highly recommend her to anyone looking for great service and someone who genuinely cares about their clients."
We responded:
"savannah, thank you for your wonderful review of State Farm Agent Michael Fay’s Team!"
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epr

June 5, 2026

5  out of  5
rating by epr
"I worked with Winnie who is phenomenal and delivered the best experience setting up insurance I've ever had. She's a great communicator and just has a great personality—make sure you ask for her when you call. Overall it has been a pleasure dealing with Winnie and State Farm!"
We responded:
"Thank you for taking the time to leave such a great review, epr. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Han Huang

June 2, 2026

5  out of  5
rating by Han Huang
"Very good service. Help me claim fast

服务很好 索赔很快"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Caseylynne Swanson

May 29, 2026

5  out of  5
rating by Caseylynne Swanson
"I spoke with Winnie, she set me up with a new policy and renters insurance. She is very patient, and respectful. I appreciate her helping me out with getting a new policy started. Thank yoh so much!!"
We responded:
"Thanks so much for the amazing review, Caseylynne! We really appreciate your support here in Flushing . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Rachel ZZ

May 28, 2026

5  out of  5
rating by Rachel ZZ
"Had really good experience with Winnie Li, she’s really smart, patient and easy to work with, would highly recommend her!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Flushing to know that you had such a wonderful experience with us here on State Farm Agent Michael Fay’s Team."
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Bianca Ramirez

May 28, 2026

5  out of  5
rating by Bianca Ramirez
"Amazing service. Love that it is personalized. Friendly, knowledgeable! Actually working for the customer. Chelardi is an absolute Gem"
We responded:
"Wow, thank you for the 5-star review, Bianca! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Leon Y

May 28, 2026

5  out of  5
rating by Leon Y
"Michael Fay is the best insurance agent ever and I appreciate his hard work and dedication
Never let me down
Thank you Michael
Very professional"
We responded:
"Leon, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Michael Fay’s Team is just a call or email away!"
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Robert Morale

May 27, 2026

5  out of  5
rating by Robert Morale
"Winnie was very polite and knowledgeable. She helped me with my home and auto policies and made the process very easy. Thank you!!"
We responded:
"We're really grateful and appreciate you taking the time to share your rating with us."
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justin li

May 26, 2026

5  out of  5
rating by justin li
"very happy with Michael"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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nelson

May 8, 2026

5  out of  5
rating by nelson
"Good service"
We responded:
"nelson, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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jaleil croskey

May 4, 2026

5  out of  5
rating by jaleil croskey
"Just had a quick conversation with Winnie, very professional and helpful with everything I needed. Great customer service"
We responded:
"jaleil, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Michael Fay’s Team—we are always here to help!"
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Thomas Dowdle

April 30, 2026

5  out of  5
rating by Thomas Dowdle
"A+. Winnie is very helpful and knowledgeable. Pleasure doing business with her"
We responded:
"Thomas, thank you for your wonderful review of State Farm Agent Michael Fay’s Team!"
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Shodiyor Abduvosiev

April 17, 2026

5  out of  5
rating by Shodiyor Abduvosiev
"Excellent customer service from Chelardi Almanzar, quick and easy! Highly recommended!"
We responded:
"Shodiyor, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Michael Fay’s Team here in our Flushing office. "
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Amy Li

April 16, 2026

5  out of  5
rating by Amy Li
"It was quick and easy, Winnie was super helpful"
We responded:
"Thank you for the amazing review, Amy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."