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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ankit Patel

October 29, 2026

5  out of  5
rating by Ankit Patel
"Winnie provided excellent customer service and was very helpful with my car insurance. She explained the coverage options clearly, answered all my questions, and made the process easy and smooth. She was friendly, professional, and patient throughout the process. I really appreciate her help and would highly recommend Winnie to anyone looking for car insurance. Thank you, Winnie, for your great service!"
We responded:
"Ankit, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Addy

October 29, 2026

5  out of  5
rating by Addy
"Michael Fay and his team have been amazing. They’ve helped me with multiple policies now and always answer my questions."
We responded:
"Thank you for the 5-star review of Michael Fay’s team - we really appreciate your kind words! "
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Kerton

October 26, 2026

5  out of  5
rating by Kerton
"Winnie was friendly she answered all my questions and went over every step to ensure I understood"
We responded:
"Hi Kerton, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Michael Fay, Your State Farm Agent "
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Gigi Sun

October 26, 2026

5  out of  5
rating by Gigi Sun
"Winnie is the best insurance agent I've met. She's so patient and super friendly!"
We responded:
"Hi Gigi, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Flushing.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Michael Fay "
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Jamie Abbruzzese

October 26, 2026

5  out of  5
rating by Jamie Abbruzzese
"Brandon was super helpful throughout the process! He answered all my questions very quickly. I would highly recommend!!"
We responded:
"Thank you for the 5-star review of Michael Fay’s team - we really appreciate your kind words! "
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Francesca Cardona

October 23, 2026

5  out of  5
rating by Francesca Cardona
"Exceptional service by Winnie she made the process seamless and gave me information that I never was advised. Great customer service!! Thanks Winnie!!"
We responded:
"Hi Francesca, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Michael Fay’s team.  Please reach out to us if any questions come up!  - Michael Fay’s Insurance Team "
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Jerry Lin, CPA

October 21, 2026

5  out of  5
rating by Jerry Lin, CPA
"⭐⭐⭐⭐⭐

I had a great experience working with Winnie at State Farm! She is extremely professional, efficient, and friendly. She made the entire process smooth and easy, and her customer service was outstanding. I truly appreciate her help and highly recommend Winnie to anyone looking for excellent service!"
We responded:
"Jerry, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Flushing insurance team is always here and happy to help. "
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MoJo JoJo

October 20, 2026

5  out of  5
rating by MoJo JoJo
"Got good experiences with Johnathan very helpful very enthusiastic feel like they got a good team and willing to help and continuously working hard."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Michael Fay’s team. "
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Glen Mordecai

October 19, 2026

5  out of  5
rating by Glen Mordecai
"Always a smooth encounter with Michael Fay He makes everything a pleasure to deal with. Top knock for sure."
We responded:
"Thanks so much for the amazing review, Glen! We really appreciate your support here in Flushing. Just reach out anytime if you need us - we’re here for you. "
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sanghee yook

October 16, 2026

5  out of  5
rating by sanghee yook
"⭐⭐⭐⭐⭐
Highly recommended!!
We had a great experience working with Michael Fay and his team! They were very professional, friendly, and patient in explaining our home and auto insurance options. They helped us find better coverage while saving money by bundling our policies. We really appreciate their excellent customer service and highly recommend them!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Flushing. "
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Boris Mosheyev

October 13, 2026

5  out of  5
rating by Boris Mosheyev
"The best service and a great quote"
We responded:
"Thank you so much for the 5 stars, Boris! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Paul Freedman

October 13, 2026

5  out of  5
rating by Paul Freedman
"Great service. Winnie was very helpful."
We responded:
"Thank you so much for providing us with a wonderful review.
Best regards,
Michael Fay"
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Ariel Alvarez

October 9, 2026

5  out of  5
rating by Ariel Alvarez
"Ariel was great to work with! He was super helpful, made everything easy, and got me a great price on my insurance. He answered all my questions and made the process smooth. Definitely recommend him if you’re looking for a good State Farm agent!"
We responded:
"Thank you so much for the 5 stars, Ariel! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Yazmin Maldonado

October 3, 2026

5  out of  5
rating by Yazmin Maldonado
"Buscando un seguro para mi casa y autos accessible a mi bolsillo , apareció el Buen ARIEL !!! Él fué muy pasciente conmigo y mis dudas además de fascilitarme todo el proceso. Como te dije por teléfono …
(MUCHAS GRACIAS ARIEL POR TODA TU AYUDA) pero sobretodo por tu profesionalismo y sabiduría con mi cambio .❤️"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Flushing. "
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charles reyes

October 2, 2026

5  out of  5
rating by charles reyes
"Winnie helped me to get the best deal I possibly could. Very grateful for her help"
We responded:
"Thank you for the 5-star review of Michael Fay’s team - we really appreciate your kind words! "
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Joshua Zhang

September 29, 2026

5  out of  5
rating by Joshua Zhang
"Winnie got me very good quote in house"
We responded:
"Thank you so much for your wonderful feedback of us here at Michael Fay’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Michael Fay’s Insurance Team "
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christina larocchia

September 23, 2026

5  out of  5
rating by christina larocchia
"Very helpful. Helped me add renters insurance which lowered my car insurance."
We responded:
"christina, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Mark Henry

September 21, 2026

5  out of  5
rating by Mark Henry
"Thank you Sally Chen you're a great person and I really appreciate your help."
We responded:
"Thank you so much for the 5-star rating, Mark! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Michael Fay "
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Subar Who

September 18, 2026

5  out of  5
rating by Subar Who
"Michael Fay’s State Farm office has an excellent team! They are always helpful, responsive, and consistently reach out to make sure everything is taken care of. Whenever I’ve needed their services, they’ve been there to help. A truly well-organized and professional team—I highly recommend them!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Flushing insurance team. "
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Iban Valdiviezo

September 17, 2026

5  out of  5
rating by Iban Valdiviezo
"Gracias Jonathan"
We responded:
"Wow, thank you for the 5-star review, Iban! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Michael Htun

September 16, 2026

5  out of  5
rating by Michael Htun
"If you are looking for an insurance agent who is honest, sharp, and truly looks out for your best interests, ask for Winnie at State Farm, amazing service and very responsive. They have earned a customer for life!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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henna han

September 16, 2026

5  out of  5
rating by henna han
"Sally is great👍"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Darren Liu

September 16, 2026

5  out of  5
rating by Darren Liu
"Winnie Li very patiently talked about the insurance detail to me. She’s helpful and responsible."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Flushing to know you had such a great experience with us. "
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Yawei Hu

September 11, 2026

5  out of  5
rating by Yawei Hu
"Sally was really helpful and patient"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Arzu Uçaş

September 9, 2026

5  out of  5
rating by Arzu Uçaş
"Ariel answered all of my questions quickly and was very helpful and attentive. I really appreciate her help. Thank you so much, Ariel! Hope to see you again!♥️"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "