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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jinil Noh

August 31, 2026

5  out of  5
rating by Jinil Noh
"Great experience with State Farm agent! Very friendly and took the time to explain everything clearly. The rate was also very competitive. Highly recommend!"
We responded:
"Hi Jinil, thank you so much for your great review! We’re glad you had a friendly experience with our State Farm agent and that everything was explained clearly. It’s also wonderful to hear the rate felt competitive. Thanks for the high recommendation—we really appreciate it! -Michael Fay State Farm Insurance "
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John Hollis

August 31, 2026

5  out of  5
rating by John Hollis
"Winnie was great... thank u"
We responded:
"Thank you so much for your wonderful feedback of us here at Michael Fay’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Michael Fay’s Insurance Team "
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Junchuan Zeng

August 28, 2026

5  out of  5
rating by Junchuan Zeng
"Sally was great- very patient and answered all our questions as we navigate through different options."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Flushing insurance team. "
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Teresa Gig Eboras

August 28, 2026

5  out of  5
rating by Teresa Gig Eboras
"Sally was great."
We responded:
"Thanks so much for the fantastic rating, Teresa! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Elly Lin

August 26, 2026

5  out of  5
rating by Elly Lin
"Sally is very helpful with great service!"
We responded:
"Elly, thank you for the amazing review! Our Flushing insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Michael Fay, your State Farm Agent "
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Shuru Sam

August 25, 2026

5  out of  5
rating by Shuru Sam
"Ask for Mr.Fay he was super helpful. I had a fast experience on the line with no delays or issues. In a world where insuring service can take a long time he managed to get me set up in no time. Highly recommend"
We responded:
"Thank you for the 5-star review of Michael Fay’s team - we really appreciate your kind words! "
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Nick Lucenti

August 25, 2026

5  out of  5
rating by Nick Lucenti
"Helped by Winnie Li - Quick and professional service."
We responded:
"Nick, thank you for the amazing review! Our Flushing insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Michael Fay, your State Farm Agent "
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Ricardo Toro

August 25, 2026

5  out of  5
rating by Ricardo Toro
"The fastest service I have ever experienced while being professional & knowledgeable. Definitely worth the experience. I would highly recommend switching over to state- Farm, Not only was the process fast and simple, Within seconds insurance agent Winnie took the time to explain full details about different options and what State-Farm has to provide to its consumers. Excited to be apart state-Farm and wish I would have made this switch sooner.!!!!!"
We responded:
"Wow, thank you for the 5-star review, Ricardo! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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H Burns

August 19, 2026

5  out of  5
rating by H Burns
"5+ Stars to Winnie. She is friendly & efficient and provided me with quick service to insure our pickup truck."
We responded:
"Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded. Thanks again!
"
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JONG SUK BAEK

August 18, 2026

5  out of  5
rating by JONG SUK BAEK
"My State Farm visit was So worth it! Sally was so professional and kind to Saved a lot of money for me. Totally recommend !"
We responded:
"Thank you for the 5-star review of Michael Fay’s team - we really appreciate your kind words! "
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Shaokui Huang

August 18, 2026

5  out of  5
rating by Shaokui Huang
"I had satisfy experience with the State Farm agent today. Thanks for Sally’s help especially . She can explained the problems that I didn’t understand kindly and clearly."
We responded:
"We are so grateful for your kind words and 5-star rating!"
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flyingsushiball

August 17, 2026

5  out of  5
rating by flyingsushiball
"I worked with Sally Chen on obtaining insurance and she was prompt and professional"
We responded:
"flyingsushiball, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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wonsun ha

August 16, 2026

5  out of  5
rating by wonsun ha
"I had such a great experience working with Sally! She was incredibly helpful throughout the entire process, taking the time to explain everything clearly and answer all of my questions. She also worked hard to find us great rates, and I especially appreciated how much she was able to save us on our homeowners insurance. She made the whole process easy and stress-free. I’m very grateful for all of her help and would highly recommend Sally to anyone looking for insurance!"
We responded:
"Wonsun, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. - Michael Fay State Farm "
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Claudia&Mike Wedding

August 14, 2026

5  out of  5
rating by Claudia&Mike Wedding
"I had a wonderful experience working with Winnie my insurance agent! She took the time to understand my needs, compare different options, and help me find great coverage for both my car and home at a competitive price. I never felt pressured, and everything was explained clearly and professionally. Her responsiveness, knowledge, and willingness to go the extra mile made the entire process easy and stress-free. I highly recommend her to anyone looking for a trustworthy insurance agent who genuinely cares about finding the right coverage for their clients!"
We responded:
"Thank you for the 5-star review, Claudia&Mike! We’re proud to serve the Flushing community and truly appreciate your support. "
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Chris Guallpa

August 14, 2026

5  out of  5
rating by Chris Guallpa
"Ariel helped me get the best rate and was amazing in following up every step of the way. Great agent and wonderful experience!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Flushing. "
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Kelvin Miller

August 6, 2026

5  out of  5
rating by Kelvin Miller
"I cant thank Ariel at State Farm enough! He did a terrific job handling the entire transfer and cancellation of my previous policy from start to finish. Everything was completed over the phone and online, making the whole process incredibly convenient and stress-free.

Ariel made switching insurance effortless and helped me save money without any hassle. He was professional, knowledgeable, responsive, and made sure I understood every step along the way.

If you’re looking for an insurance agent who truly goes above and beyond, Ariel is the person to call. Hands down one of the best insurance agents I’ve ever worked with. Thank you again for making the process so easy!"
We responded:
"Kelvin, Thank you for taking time to leave us such a rave your review! If you ever have any questions or need assistance, we’re always here and happy to help. - Michael Fay State Farm Insurance "
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abby huang

August 4, 2026

5  out of  5
rating by abby huang
"Sally is very polite, kind and patient. She provides excellent service and is always very helpful,還有可以中文服務,對客戶非常友善"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Flushing to know you had such a great experience with us. "
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arlene Casparino

August 4, 2026

5  out of  5
rating by arlene Casparino
"Just had the best experience with Sally – she is friendly, efficient and knowledgeable – the price was also very good – thank you Sally for all your help!"
We responded:
"arlene, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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guangjun chen

August 3, 2026

5  out of  5
rating by guangjun chen
"Chen Sally"
We responded:
"Thank you so much for the 5-star rating, guangjun! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Michael Fay "
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joa

August 2, 2026

5  out of  5
rating by joa
"Sally was very helpful and very cooperative and knew what she was doing and patient with me and I appreciated her. She is a valued employee"
We responded:
"Thanks so much for the amazing review, joa! We really appreciate your support here in Flushing. Just reach out anytime if you need us - we’re here for you. "
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Yuyu Zhang

July 24, 2026

5  out of  5
rating by Yuyu Zhang
"Working with Sally was an absolute breeze from start to finish! She is professional, highly efficient, and incredibly patient. No matter how many questions I came up with, she always took the time to answer each one thoroughly and clearly. Her expertise and attentive approach made the entire process completely stress-free. I can’t recommend her enough to anyone looking for top-notch service!"
We responded:
"Yuyu, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Flushing. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Michael Fay and Team "
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Su Liu

July 17, 2026

5  out of  5
rating by Su Liu
"Sally was excellent and helpful!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Flushing to know you had such a great experience with us. "
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jean carlo Cobena

July 17, 2026

5  out of  5
rating by jean carlo Cobena
"Winnie was helpful guided me through the process with a better rate. Down to earth and easily understandable, patient. Jin as well for setting it up"
We responded:
"Hi jean, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Michael Fay, Your State Farm Agent "
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Nabijon Kodirov

July 15, 2026

5  out of  5
rating by Nabijon Kodirov
"Michael Fay helped me set up my insurance policies"
We responded:
"Hi Nabijon! Thank you very much for such a nice feedback.
Best regards,
Michael Fay"
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XW

July 9, 2026

5  out of  5
rating by XW
"I had an absolutely wonderful experience working with Winnie! As someone who recently bought a new car and had a lot of questions about optimizing my insurance policy, I couldn't have asked for a better agent.
Winnie was incredibly patient and spent an hour on the phone with me, thoroughly explaining all my options and helping me secure the best multi-line discounts. She didn't just try to sell me a product; she genuinely cared about finding the right fit for my situation. Beyond her professionalism, she is so warm and personable.
If you are looking for an agent who is knowledgeable, transparent, and truly cares about her clients, I highly recommend asking for Winnie."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."