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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Khin Zaw

June 14, 2026

5  out of  5
rating by Khin Zaw
"I had a great experience with my State Farm Agent. He guided me step by step through both my home and auto policies,helped me understand all the coverages and made sure I was getting the best value. He made switching my home and auto insurance easy and stress free. My salute to his professionalism and kindness that made the process very comfortable."
We responded:
"Thank you for your kind review of State Farm Agent Michael Fay’s Team. We appreciate it!"
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savannah pagan

June 12, 2026

5  out of  5
rating by savannah pagan
"I had an excellent experience with my State Farm agent Chelardi. She went above and beyond to help lower my monthly payment while making sure I still had the coverage I needed. She was knowledgeable, patient, and took the time to explain all of my options clearly. Her professionalism and dedication to helping customers save money truly stood out. I highly recommend her to anyone looking for great service and someone who genuinely cares about their clients."
We responded:
"savannah, thank you for your wonderful review of State Farm Agent Michael Fay’s Team!"
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epr

June 5, 2026

5  out of  5
rating by epr
"I worked with Winnie who is phenomenal and delivered the best experience setting up insurance I've ever had. She's a great communicator and just has a great personality—make sure you ask for her when you call. Overall it has been a pleasure dealing with Winnie and State Farm!"
We responded:
"Thank you for taking the time to leave such a great review, epr. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Han Huang

June 2, 2026

5  out of  5
rating by Han Huang
"Very good service. Help me claim fast 服务很好 索赔很快"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Caseylynne Swanson

May 29, 2026

5  out of  5
rating by Caseylynne Swanson
"I spoke with Winnie, she set me up with a new policy and renters insurance. She is very patient, and respectful. I appreciate her helping me out with getting a new policy started. Thank yoh so much!!"
We responded:
"Thanks so much for the amazing review, Caseylynne! We really appreciate your support here in Flushing . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Rachel ZZ

May 28, 2026

5  out of  5
rating by Rachel ZZ
"Had really good experience with Winnie Li, she’s really smart, patient and easy to work with, would highly recommend her!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Flushing to know that you had such a wonderful experience with us here on State Farm Agent Michael Fay’s Team."
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Bianca Ramirez

May 28, 2026

5  out of  5
rating by Bianca Ramirez
"Amazing service. Love that it is personalized. Friendly, knowledgeable! Actually working for the customer. Chelardi is an absolute Gem"
We responded:
"Wow, thank you for the 5-star review, Bianca! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Leon Y

May 28, 2026

5  out of  5
rating by Leon Y
"Michael Fay is the best insurance agent ever and I appreciate his hard work and dedication Never let me down Thank you Michael Very professional"
We responded:
"Leon, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Michael Fay’s Team is just a call or email away!"
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Robert Morale

May 27, 2026

5  out of  5
rating by Robert Morale
"Winnie was very polite and knowledgeable. She helped me with my home and auto policies and made the process very easy. Thank you!!"
We responded:
"We're really grateful and appreciate you taking the time to share your rating with us."
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justin li

May 26, 2026

5  out of  5
rating by justin li
"very happy with Michael"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Hitiaf French

May 15, 2026

5  out of  5
rating by Hitiaf French
"Excellence Respectful Repersentive, Its great to know when ask a question your giving a responds Thanks again for explaining the policy"
We responded:
"Hitiaf, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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nelson

May 8, 2026

5  out of  5
rating by nelson
"Good service"
We responded:
"nelson, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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jaleil croskey

May 4, 2026

5  out of  5
rating by jaleil croskey
"Just had a quick conversation with Winnie, very professional and helpful with everything I needed. Great customer service"
We responded:
"jaleil, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Michael Fay’s Team—we are always here to help!"
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Thomas Dowdle

April 30, 2026

5  out of  5
rating by Thomas Dowdle
"A+. Winnie is very helpful and knowledgeable. Pleasure doing business with her"
We responded:
"Thomas, thank you for your wonderful review of State Farm Agent Michael Fay’s Team!"
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Shodiyor Abduvosiev

April 17, 2026

5  out of  5
rating by Shodiyor Abduvosiev
"Excellent customer service from Chelardi Almanzar, quick and easy! Highly recommended!"
We responded:
"Shodiyor, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Michael Fay’s Team here in our Flushing office. "
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Amy Li

April 16, 2026

5  out of  5
rating by Amy Li
"It was quick and easy, Winnie was super helpful"
We responded:
"Thank you for the amazing review, Amy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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James Lloyd

April 14, 2026

5  out of  5
rating by James Lloyd
"So far so good. Thank you."
We responded:
"James, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Michael Fay’s Team here in our Flushing office. "
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Wayne Suiter Matamoros

April 9, 2026

5  out of  5
rating by Wayne Suiter Matamoros
"My previous homeowner’s insurance jumped in cost and luckily Winnie reached out to me and helped me get better coverage for less. She was friendly, honest and no pressure to upsell even though I did end up asking for other quotes. Honestly, on this issue I went from stressed in the morning to really content by noon!"
We responded:
"Wayne, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Michael Fay’s Team!"
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Joshua Smith

March 30, 2026

5  out of  5
rating by Joshua Smith
"Winnie li is amazing!"
We responded:
"Thanks so much for the amazing review, Joshua! We really appreciate your support here in Flushing . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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SANG HUN LEE

March 27, 2026

5  out of  5
rating by SANG HUN LEE
"Jin이란분 아주 친절하게 도와줘서 고맙습니다"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Michael Fay’s Team. "
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Pattie King Brown

March 25, 2026

5  out of  5
rating by Pattie King Brown
"I worked with Winnie Li and she explained everything to me. She was knowledgeable and very nice to deal with. Very patient also. Answered all my questions and there was no waiting for answers."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Michael Fay’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Jangho Lee

March 19, 2026

5  out of  5
rating by Jangho Lee
"Winnie Li was amazing to work with. She carefully considered our situation and presented multiple options for us to think through, while also guiding us toward the best choice. We truly appreciated her thoughtful approach and support throughout the process. Thank you so much for your help!"
We responded:
"We appreciate your review, Jangho. We are so happy that you had such a wonderful experience with State Farm Agent Michael Fay’s Team here in Flushing ! "
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E Chris

March 19, 2026

5  out of  5
rating by E Chris
"State Farm representative Stephanie Wu was so helpful and patient."
We responded:
"Thank you for the 5-star review, E! Here on State Farm Agent Michael Fay’s Team, we are proud to serve our community and appreciate your recognition. "
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Sue cheung

March 18, 2026

5  out of  5
rating by Sue cheung
"Stephanie Wu is a professional agent n very helpful with details. i will not hesitate to recommend her to anyone"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Michael Fay’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Sajid zaigirder

March 17, 2026

5  out of  5
rating by Sajid zaigirder
"Winnnie Li is best agent she give me best insurance price and very friendly . Really good experience with them"
We responded:
"We are grateful for your 5-star review, Sajid! Thanks for taking a moment to share your positive rating of State Farm Agent Michael Fay’s Team here in Flushing . "